FAQs
Questions we're often asked
How working with us works, from choosing a service to tracking it. Can't find your answer? Ask us.
Getting started
Find your service on the website and choose Start filing. Create an account or sign in, fill in the short form and upload the documents listed for that service. Not sure which service you need? Call or WhatsApp us and we'll point you to the right one.
Yes. Tell us a little about your business and what you're trying to do, by phone, WhatsApp or the contact form, and we'll suggest the right service before you start.
No. You can do everything online: choose a service, upload documents, review drafts and download the final documents from your account. You're welcome to visit our Coimbatore office if you prefer.
Our own team in Coimbatore. We don't outsource your work, and it is handled or reviewed by Chartered Accountants and Company Secretaries.
Documents
Each service page lists the documents for that service. If anything is missing after you submit, we'll tell you in your dashboard and by email, and you can upload it there.
PDF, JPG and PNG. The upload page shows the largest file size it accepts.
We check every document before anything is filed. If something is unclear, out of date or doesn't match, we'll ask you for a new copy instead of filing with it.
Payment
Once your documents are in, you'll get a secure payment link for our service fee. If online payment isn't available for your service, your executive will share the payment details.
No. Government fees, where a filing has them, are paid separately. We'll tell you what applies to your filing before you pay.
Tracking your filing
Sign in and open My Account → My Filings to see the current status and its history. You'll also get an email and a notification in your account whenever the status changes.
Yes. Where a service needs it, we upload a draft for you to review, and we file only after you confirm it.
Yes. An executive is assigned to your filing. Their phone number and WhatsApp link appear in your dashboard, so you always know whom to ask.
Privacy and your data
Your documents are stored privately. Only you and our authorised staff can open them, and only after signing in. We use your information only to do the work you asked for.
Yes. Sign in and open My Account → Privacy to download your data, correct it, withdraw consent or ask us to delete it. Our Privacy Notice explains what we keep and why.
Every newsletter email has an Unsubscribe link at the bottom. One click and you won't get it again.
Still have a question?
Our team is happy to help. Call, WhatsApp or send us a message.